Terms of Service

Agreement

These Terms of Service ("Terms") govern your access to and use of Novéalla, including our website, platform, Executive Team, and Business Workspace features (collectively, the "Service"). By creating an account or using the Service, you agree to these Terms.

The Service

Novéalla provides an AI Executive Headquarters licensed by Business Workspace. Each workspace includes executive tools, business memory, briefings, audits, and growth intelligence for a single licensed business. Novéalla is not a generic chatbot — you license an executive platform, not AI message volume.

Accounts

You must provide accurate account information and maintain the security of your credentials. You are responsible for activity under your account. You must be at least 18 years old and authorized to represent the business you register.

Subscriptions & Billing

Paid plans are billed monthly in CAD through Stripe. Free trials, renewals, upgrades, downgrades, and cancellations are governed by our Billing & Cancellation Policy, which is incorporated into these Terms.

Acceptable Use

You agree not to:

• Use the Service for unlawful, harmful, or fraudulent purposes.
• Attempt to access another customer's Business Workspace or data.
• Reverse engineer, scrape, or overload the platform.
• Misrepresent AI-generated output as guaranteed business, legal, or financial advice.

Intellectual Property

Novéalla retains all rights in the platform, brand, and software. You retain ownership of your business content and data submitted to your workspace. You grant Novéalla a limited license to process your data solely to provide the Service.

Disclaimer

The Service is provided "as is." Executive recommendations are tools to support your decisions — not a substitute for professional legal, financial, or medical advice. We do not guarantee specific business outcomes.

Limitation of Liability

To the maximum extent permitted by law, Novéalla shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amount you paid for the Service in the twelve months preceding the claim.

Changes

We may update these Terms. Material changes will be communicated with reasonable notice. Continued use after changes constitutes acceptance.

Trademarks

Novéalla™ is a trademark of Novéalla Inc. All other product and company names mentioned in these Terms may be trademarks of their respective owners.